Privacy Policy Statement

Your privacy is important to us at pyroniqvelos. This Privacy Policy explains how we collect, use, and protect your personal information. Please read the following details to learn about your choices and our data practices.

Types of Information We Collect

We collect various types of personal information to provide and improve our services to you.

• Personal details you provide directly, such as your name, email, or phone number during registration or contact.
• Information about your interactions with our website, including pages viewed, time spent, and preferences.
• Technical data like your IP address, browser type, device identifiers, and operating system details.
• Anonymous analytics and cookie data that help us understand site traffic and user behaviour patterns.

How We Use Your Information

Your information is used to enhance your online experience, provide customer support, and communicate updates relevant to you.

• To communicate with you about updates, features, news, or support requests related to pyroniqvelos.
• To deliver personalized content, recommendations, and relevant advertising across our website.
• To analyze website traffic and user behaviour for improving our services and content.
• To detect, prevent, and address technical issues or security threats affecting our platform.

Legal Basis for Processing Data

We process personal data according to applicable Australian privacy regulations, and only for legitimate business purposes.

Personal data is collected with your consent, to fulfil a contract, or as required by law. We may also process data for our legitimate interests, provided these do not override your rights.

Sharing Your Information

We may share your data only in circumstances outlined below, and always with respect for your privacy.

• Trusted third-party partners who help deliver website functionality, analytics, or advertising services, under strict confidentiality agreements.
• Authorities or regulators, where required by Australian law or to protect our legal rights.
• In connection with business transfers, such as mergers or acquisition, where personal data must be reassigned.

Data Security

We employ technical and organisational safeguards to protect your personal information from unauthorised access or misuse. While we strive for strong security, no system is fully immune; we encourage you to protect access to your personal data and report any concerns.

Your Rights

You have rights regarding your personal information and can exercise them as described below.

• Request access to or correction of your personal details held by us.
• Withdraw consent for processing your data at any time, where consent is the legal basis.
• Request erasure of your information or restrict processing in certain circumstances.
• Lodge a complaint with the Office of the Australian Information Commissioner if you believe your rights are infringed.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and collect site analytics. You may manage cookie preferences within your browser settings or learn more in our detailed Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions about this Privacy Policy or need to exercise your privacy rights, please contact us using the details provided below.

Policy Updates and Changes

We may update this Privacy Policy occasionally. Modifications will be published here with the updated effective date.